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Understanding the differences between Domain Transfers, Ownership Updates, and DNS Updates

Managing your domain effectively starts with understanding the differences between common actions such as Domain Transfers, Ownership Updates, and DNS changes. Using the correct terminology helps ensure your requests are handled quickly and accurately. Here’s what each action means:

Action

What Changes?

Typical Use Case

Example

Domain Transfer

Registrar

Move domain to a new provider

Moving your domain from 101domain to GoDaddy

Ownership Update

Legal owner/registrant info

Sell domain, company changes, etc.

Updating owner after your company name has changed

DNS Update

DNS records/name servers

Change website/email hosting provider

Pointing your domain to a new web host

  1. Why Using the Correct Term Matters
    Using the right terminology helps ensure your request is processed quickly and accurately. For example, asking for a “domain transfer” when you only want to update DNS settings could delay your website changes. It’s important to note that domain transfers may sometimes be confused with contact (ownership) updates and DNS updates.

  1. How to Request Each Action

  1. Common Mistakes

  • Requesting a transfer when only a DNS or contact update is needed.

  • Attempting a DNS update through the wrong provider (e.g., trying to update DNS at the registrar when DNS is managed elsewhere).

  • Not unlocking the domain before requesting a transfer.

  • Not disabling privacy protection before a transfer (if applicable).

  • Providing outdated or incorrect contact information, which can delay ownership updates.

Need Help?
If you’re unsure which process you need, please contact our support team with a description of your goal, and we’ll guide you to the right solution.

Related:

Name Servers & DNS

Transferring Out a Domain

Updating Domain Contact Information

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