Dedicated Server Information and FAQs
https://www.101domain.com/dedicated-server-hosting.htm
Business Users
Q: What is Plesk Web Pro, and why should I choose it for my business?
A: Plesk Web Pro is a powerful control panel that simplifies website and server management. It offers a user-friendly interface, robust security features, and tools optimized for businesses like yours. This means you can focus on your core operations while we handle the technical side of things.
Q: How secure is my data and website on your Dedicated Server?
A: Your security is a top priority. Plesk comes with built-in security features like firewalls, SSL certificates, and intrusion detection. We also include Imunify360, a comprehensive security suite that proactively protects the system and files against malware, hacks, and other threats, and CloudLinux, which enhances server stability and resource allocation. We also perform regular off-site backups and updates to protect against threats.
Q: Where are your dedicated servers located?
A: Our dedicated servers are located in Canada and the United States, ensuring optimal performance for websites targeting a U.S. audience. Some servers may be available in other continents or regions. You may contact our support team if you need support for a specific region.
Q: What are the minimum hardware specifications of your dedicated servers?
A: Our Dedicated Server plans start with 4 core processors, 480GB SSD drives, and 32GB RAM, which ensures a solid foundation for your website's performance.
Q: Can I easily upgrade my resources if my business grows?
A: It depends. We have multiple plans available with defined resources. Contact our support team for assistance with upgrades.
Q: What kind of support can I expect?
A: We provide expert support during our standard operating hours via phone, LiveChat, or support ticket. Whether you have a technical issue or need advice on optimizing your website, our team is here to help.
Q: Is my data backed up automatically?
A: Yes, for subscriptions with the Automated Backup feature, we maintain our own automated redundant backups off-site, giving you peace of mind and easy recovery options in case of data loss or other issues.
For subscriptions without the Automated Backup feature, your subscription will not be backed up by 101domain. You are responsible for taking and maintaining your own regular backups.
Q: Do you offer additional backup options for extra peace of mind?
A: While we maintain redundant backups off-site for subscriptions with the Automated Backup feature, we also include the Backup to Cloud Pro feature for all Dedicated Servers, which provides more granular control and flexibility. This includes allowing you to set your own automated backup schedule to popular cloud storage providers like Amazon S3, Google Drive, Microsoft’s OneDrive, and Dropbox.
Limited Technical Users
Q: How do I manage my emails and domains using Plesk?
A: Plesk makes email and domain management simple. You can create email accounts, set up forwarding, and manage DNS records easily through its intuitive interface. We provide guides and tutorials to walk you through the process.
Q: Can I install popular web applications like WordPress or Magento?
A: Yes, Plesk supports one-click installation for various popular web applications. This makes it quick and easy to get your website up and running.
Q: What if I need help with installing SSL certificates or setting up security features?
A: Our support team can assist you with installing SSL certificates, configuring security settings, and optimizing your website for performance.
Q: How do I access the Automated Backups?
A: Requests to restore your subscription from a backup that is stored on our servers must come from a support ticket within your https://my.101domain.com account. We also provide instructions on how to restore your VPS from a backup of your own if needed. Restore Your Website Files, Email or Subscription in Plesk
Q: What are Imunify360 and CloudLinux, and how do they benefit me?
A: Imunify360 is a powerful security suite that protects your dedicated server from malware and other online threats. CloudLinux helps ensure your server runs smoothly by optimizing resource usage and preventing one website from impacting the performance of others on the same server.
Q: Is there a limit on the amount of traffic my website can receive?
A: No, we offer unlimited traffic on all our Dedicated Server plans, so you don't have to worry about exceeding any limits as your website grows.
Advanced Users
Q: Does your Plesk Dedicated Server support Git deployment or other developer tools?
A: No, we do not support websites, frameworks, or applications that require Perl, Python, Microsoft ASP, ASP.NET, developer tools like GIT and SSH access. Check with our support team regarding other specific applications or server customizations.
Q: Can I customize the server environment (e.g., PHP versions, Nginx configurations)?
A: You have full control to customize PHP versions and our dedicated support team can assist with Nginx configurations, and other server settings to match your requirements.
Q: Can I further customize Imunify360 or CloudLinux settings?
A: While we pre-configure these for optimal security and performance, you do have access to fine-tune settings to match your specific needs. We can provide guidance if you require assistance.