Connecting to ftp with Filezilla
This article describes the settings necessary to use Filezilla to connect to your hosting site.
You must use a recent version of Filezilla. If you have not done so already, be sure to create an FTP user account. Refer to KBA: Adding an FTP user.
Steps
Launch Filezilla and click File, then Site manager.
Change the Encryption to "Use explicit FTP over TLS if available"
Enter your Host
Enter your User
Enter your Password
Click the Connect button