Help

Disabling a Credit Card

To ensure that your preferred credit card is used, you may remove any previously entered credit cards.

Steps

  1. Login to your account.

  2. Select the My Account button accessed from the Welcome drop-down (top right corner menu).

  3. Click Payment Methods, located within the billing section.

  4. In the Payment Methods screen, click the Remove icon associated with the card that you want to remove from your account.

  5. When prompted click the Remove button to confirm you want to remove the card from your account. 

Once a card has been removed, it will be removed from the account immediately. If a card does not have the option to be removed, this is because it is being used for auto-renewal. Please first disable auto-renewal in the account, then remove the card.