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Why Domain Name is Not Working

If your domain name is not working, it may not be resolving or redirecting.

As a starting point, please check to make sure the following are not part of the issue:

  • The domain has expired and will need to be renewed before it can be re-activated.

  • The hosting service linked to the domain is expired.

  • Recent updates to Name Servers or DNS records that have not yet propagated.

  • Name Servers are not configured with the pertaining registry (Check public domain contact information to make sure the correct name servers are listed to your domain.)

  • Holds placed by either registrar or registry, these can prevent a domain name from resolving.

    • If a hold is placed on a domain, it can be viewed upon public domain contact information searches.

If none of the above are the problem, please contact our Support Team by opening a Support Ticket.

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