User Roles | Help

This article clarifies the various user roles in your 101domain account, detailing permissions and responsibilities to help users understand their abilities and navigate smoothly.

Please note that the Primary Account Owner is responsible for managing sub-users on the account.
If you do not see a specific action within your account, please get in touch with the Primary Account Owner.

User Roles
Primary Account Owner	Primary Responsibility: Set up and manage Account User access credentials. Key Privileges: Enable/disable user access. Update the account's address and contact information. Responsible for managing and resetting two-factor authentication, passwords, and security questions for sub-users.
Admin	Privilege Level: Has the most privileges, second only to the Account Owner. Key Responsibilities: Manage payments. Configure service settings. Limitations: Cannot change the primary account's contact details.
Finance	Primary Access: Billing functions of the account. Key Activities: Registering, renewing, and transferring-in domain names. Purchasing additional services. Managing payment and auto-renewal settings. Limitations: Does not have access to the domain and services configuration.
Tech	Primary Responsibility: Update configurations to domains and other account services. Key Activities: Register, renew, or transfer-in domain names. Make purchases. Limitations: Cannot add or modify available billing accounts or invoice settings.