Trust and Safety
The integrity of our platform, users, and the DNS system is very important to us. That is why 101domain Trust & Safety works diligently to prevent fraud, abuse, and other online threats. We understand that providing personal information and supporting documentation may seem inconvenient or intrusive, so we appreciate your cooperation and understanding as we strive to maintain a high level of trust and safety between 101domain and our valued customers.
Verifiable Information Policy
As part of our commitment to providing a safe and trustworthy platform, we require all users to provide accurate and verifiable information, including their legal name and current contact details including phone number, email address(es), and mailing addresses. By doing so, we can secure your account and services from theft and reduce the risk of fraud and abuse. We take your privacy very seriously and adhere to a stringent privacy policy, which you may review at https://my.101domain.com/legal/legal_privacy.html. We assure you that any information you provide will be handled with the utmost care and confidentiality. We will only use your information for verification purposes and to ensure that our platform is safe for all users.
Good Faith Verification for Domain Names and Services
101domain Trust & Safety team may request to verify the good faith intention of your domain registrations and services to ensure that our services are only used for legitimate and legal purposes. Good faith verification helps us to prevent and detect abuse of our services, including phishing activity, malware distribution, intellectual property infringement, or fraudulent activities. By verifying your account's intentions, we hope to build a stronger relationship with you. We are committed to maintaining a high level of trust and safety between us and our users, which, in turn, can lead to their greater satisfaction and success.
Recommendations for Email Verification
Ensure an accurate, up-to-date email address
This is crucial for smoothly managing your account and services, as it allows us to notify you about any critical situations.
Outside primary contact email address
Your primary contact email address should be from a domain not registered under your portfolio with us. This ensures that even if there's an issue with one or more of your registered domains, we can still get in touch with you reliably.
Alternate email addresses
While your primary email should be from a unique domain, we understand the convenience of having updates sent to your business or personal email associated with one of the domains you’ve registered. That's why we allow up to three alternate email addresses to receive carbon copies of the emails we send. This way, you can ensure that no matter where you prefer to check your mail, you're always informed.