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Changing the Spam Filter Sensitivity

This article describes how to change the spam filtering sensitivity on the Hosting service.

  • Spam Filtering is enabled by default

  • The default value is 7.0

  • To make the filter more sensitive and mark more messages spam, lower the value, ex. 6.0

  • To make the filter less sensitive and mark fewer messages spam, increase the value, ex. 8.0

  • Learn more about training the spam filter.

Steps

  1. Login to the Plesk panel, and click on the Mail button

    01 - Mail.png
  2. Select the Email Address you wish to change spam filtering sensitivity on

    02 - Email Account.png
  3. Click the Spam Filtering tab

    03 - Spam Tab.png
  4. Scroll down and click on the Show Advanced Settings link

    04 - Advanced Settings.png
  5. Change the Spam filter sensitivity setting

    05 - Spam Sensativity.png
  6. Click Apply

    06 - Click Apply.png