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Changing the Spam Filter Sensitivity

This article describes how to change the spam filtering sensitivity on the Hosting service.
  • Spam Filtering is enabled by default

  • The default value is 7.0

  • To make the filter more sensitive and mark more messages spam, lower the value, ex. 6.0

  • To make the filter less sensitive and mark fewer messages spam, increase the value, ex. 8.0

  • Learn more about training the spam filter.


  1. Login to the Plesk panel, and click on the Mail button

  2. Select the Email Address you wish to change spam filtering sensitivity on

  3. Click the Spam Filtering tab

  4. Scroll down and click on the Show Advanced Settings link

  5. Change the Spam filter sensitivity setting

  6. Click Apply

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