How to Approve or Reject a Domain Transfer Out from Your 101domain Account
Understanding the differences between Domain Transfers, Ownership Updates, and DNS Updates
How to Transfer Out a Domain that has 101domain’s Trustee Service
How to Retrieve the Authorization Code for a Domain
Transferring an Expired Domain
Disabling Locks on Your Domain

Name servers & DNS

DNS Basics

What is DNSSEC
Adding DNSSEC to Your Domain

Modifying Name Servers and Records

Managing Name Server Records
Name Server Record Types
Changing to 101domain Name Servers
Changing Name Servers
Changing Name Servers In Bulk
Configuring Custom Name Servers (Advanced)
Registering and Updating Child Name Servers
Restoring Name Servers to Their Default Settings
Updating Name Servers from the Domains List

Common Setup Guides for Services

Setting up Google Workspace Records
Setting up Squarespace Records
Setting up Office 365 Records
Setting up Shopify Records

Account Management

Trust and Safety

How to Report Abuse to 101domain
Identity Verification Using Persona with 101domain
How to Verify Your Account to Deposit Funds
One-Time Verification Code
Managing Your Account Contacts
Updating Your Account with an Organization
Abuse of Domains and Web Services

Account Basics

Using Your Account Admin Dashboard
Accessing Account Settings
Changing Account Username
Changing Account Contact Information
Setting Up a 101domain Account
Changing Account Password
Configuring Default Name Servers
How To Change Your Email Address
Opening a Support Ticket
How to Contact the Support Team
Opening a LiveChat Session
Support Ticket Category Examples
LiveChat Category Examples

Account Access

Resetting Account Password
Account Recovery Process
Deleting an Account
Recovering Account Username

Account Security

Synching Google Authenticator Across all Devices
Setup Two-Factor Authentication
Restrict an Account By IP Address
Changing Security Questions

Single Sign On (SSO)

SSO Basics

What is Single Sign-On (SSO)?
Why Use SSO at 101domain?
Authentication-Only: What 101domain SSO Does
Supported Identity Providers (IdPs)

Enabling SSO and Managing Your SSO Policy

Accessing the SSO Configuration Panel

Step 1: Initial IdP Setup and Linking
Step 2: Choosing the Account Authentication Policy
Step 3: Enforcing SSO Only Authentication

Managing Sub-User Access and Enforcement

New Sub-User Onboarding with SSO
Enabling Existing Sub-Users to SSO
Enabling Require SSO for Sub-Users
Reviewing Sub-User SSO Status

Disconnecting Users and Account from the IdP and SSO

Enterprise IdP Configuration Guide for Administrators

General Configuration for your Enterprise IdP
Required Claim Mapping and IdP-Specific Parameters

Security, Compliance, and Best Practices

Common Troubleshooting Issues with SSO

Correcting Sub-User SSO Access After Creating an Unwanted Account
Troubleshooting SSO Sub-User Errors
Troubleshooting SSO Primary Account Configuration Errors
Troubleshooting SSO Login Screen Errors
SSO Frequently Asked Questions (FAQ)

Provisioning and Deprovisioning SSO

Google SSO

SSO Configuration Guide with Google
Logging into 101domain Using Google
How to Disconnect and Reconnect the Correct Google Account for SSO

Microsoft SSO

SSO Configuration Guide with Microsoft
How to Disconnect and Reconnect the Correct Microsoft Account for SSO
Logging into 101domain Using Microsoft

Okta SSO

Logging into 101domain Using Okta
SSO Configuration Guide with Okta

OneLogin SSO

SSO Configuration Guide with OneLogin
Logging into 101domain Using OneLogin

Account Access for Multiple Users

Managing User Accounts as Owner
Setup an Account User
User Roles
Account User's Self-Management

Billing

Credits & Refunds

Is a Refund Possible
Refund Requests for Credit or Deposit Accounts
Refund Processing Times

Other Charges

Adding a GST Number
Adding a VAT Number
How to Add or Update Your Tax ID Number
ICANN Fees
Why We Charge VAT or GST

Payment & Billing Basics

Accepted Payment Methods
PayPal as a Payment Option
Adding a New Credit Card
Editing Your Credit Card Information
Expiration Date for Domain Renewal Not Updated After Payment
What Should Be Done If Payment Is Declined
How to Report a Duplicate or Incorrect Credit Card Charge
How to Cancel a Domain
Supported Currencies
Disabling a Credit Card
Where to Locate Invoices
Payment Requests
Viewing Account Credit Balance
Depositing Funds to Your 101domain Account
Paying Multiple Invoices
How to use Available Credit on Account for Auto-renewals
Requesting Tax Documents for Validation
How to View Your Invoices and Payment History
Managing Your Domain Name Auto-Renewal Settings
Paying for the Domains In Your Account
Understanding Domain Name and Product Auto-Renewals
How to Update Invoice Information

Red Sift

Certificate Monitoring

What is an SSL Certificate and How does it work?
What is Certificate Monitoring?
How does Certificate Monitoring work?
Why is Certificate Monitoring important for my business?
The Consequences of Not Implementing Certificate Monitoring
What Happens if an SSL Certificate expires?

Attack Surface Monitoring

What is Attack Surface Monitoring?
Why is complete asset visibility so crucial for my organization?
What common cybersecurity challenges does Attack Surface Monitoring address?
What are the key benefits my organization will experience with your Attack Surface Monitoring service?
How does Attack Surface Monitoring handle my cloud assets?
Can Attack Surface Monitoring help me understand the risks posed by my subsidiaries?
Is your Attack Surface Monitoring solution difficult to use?
How do you discover vulnerable assets?
How does your Attack Surface Monitoring integrate with my existing security tools?

OnDMARC

Understanding DMARC

What is DMARC?
What are SPF and DKIM?
What does "DMARC Enforcement" mean?
What happens if DMARC fails?
Why is DMARC important for my business?
Does DMARC prevent all types of phishing attacks?
Is implementing DMARC difficult?
OnDMARC Implementation: DNS Configurations Overview

About OnDMARC

How does OnDMARC simplify DMARC implementation?
What are the key benefits of using OnDMARC?
What is "reporting mode" and why is it important with OnDMARC?
What is the process for implementing OnDMARC?
How does OnDMARC help me identify and configure all my email sources?
Once I've configured everything, how do I move to DMARC enforcement with OnDMARC?
What is BIMI?
What if I have more DMARC questions or need DMARC support?
Understanding DMARC Policies
Improving Email Deliverability with OnDMARC
What is OnDMARC and how does it work?
Will OnDMARC cause my legitimate emails to go to spam or be rejected?