You can update your account's contact information through the Change Address section in your 101domain account. Keeping your contact details current ensures you receive important notifications, including support ticket updates.
Please note that updating your account contact information does not affect domain ownership or billing details.
For instructions on updating domain-specific contact information, see How to Update Domain Contact Information.
Steps
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Select the My Account button, which can be accessed via the Welcome drop-down menu in the upper-right corner.
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Under the section ‘Account’, select Change Address.
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Make any necessary changes:
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Ensure the Primary Account Holder is named on the account.
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For company accounts, select Organization and enter the company name.
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Enter the primary email address and up to three (3) additional email addresses. All listed emails will receive account correspondence.
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Enter your mailing address.
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If you update your email address, you may also want to Changing Account Username. To update your username, you will need to open a Support Ticket.
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Enter your phone number and fax number (if applicable).
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Click Submit to save your update.