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Abuse of Domains and Web Services

Abuse of domains or web services refers to their misuse for malicious, deceptive, unauthorized, or unintended purposes. This article explains the types of abuse, who to contact, and how to report abuse related to domains and web services.

What Is Abuse?

Abuse can include, but is not limited to:

  • Violating provider requirements or policies

  • Privacy violations

  • Intellectual property infringement

  • Manipulating DNS records

  • Engaging in illegal activity

For instructions on how to report abuse, please refer to the article titled “How to Report Abuse to 101domain.”

Who Should You Report Abuse To?

When you encounter abuse, follow these steps:

  1. Contact the Site Operator:

    • Review the website for contact information.

    • Many websites have an Abuse team or protocol for removing or disabling abusive content.

    • Contacting the Site Operator is often the fastest way to resolve abuse.

  2. Contact the Domain Registrant:

    • If the Site Operator does not respond, the Domain Registrant is the next appropriate contact.

  3. Contact the Hosting or Email Provider:

    • If the Site Operator and Registrant are unresponsive, report content-related abuse to the Hosting Provider.

    • For email-related abuse, contact the Email Provider.

  4. Report to 101domain:

    • If all other avenues fail, submit a report using our Report Abuse page.

    • Our abuse team will review your submission and may request additional information.

Types of Abuse

DNS Abuse

DNS Abuse involves exploiting the Domain Name System for harmful purposes. Common types include:

Type

Description

Phishing

Attempting to obtain sensitive information through deceptive websites or communications.

Malware

Distributing malicious software (e.g., viruses, worms, Trojans, spyware).

Botnets

Using networks of infected computers for coordinated attacks.

Pharming

Redirecting users to fraudulent websites by altering DNS records.

Spamming

Sending unsolicited messages, often containing malicious links or attachments.

Non-Compliance

Non-compliance refers to failing to meet registry or provider requirements.

Type

Description

Inaccurate Contact Information

Providing false, incomplete, or outdated contact details in public domain records.

Registry and Provider Requirements

Not adhering to additional rules set by registries or service providers.

Content Abuse

Content abuse involves the misuse of web content or information.

Type

Description

Unauthorized Use of Information and Privacy Violations

Posting personal information without consent.

Copyright

Infringement of intellectual property rights.

Trademark

Infringement of rights protecting brand identifiers.

Illegal Activity

Illegal activity includes any actions that violate US, EU, or other applicable laws. If you suspect a crime, contact your local law enforcement authority. Registrars will only act on domains upon official direction from national authorities.

Type

Description

Internet Crimes

If you are a victim of an internet crime, report it to your national authority.

USA: Internet Crime Complaint Center (IC3) 

UK: Action Fraud  

Child Abuse & Exploitation

Report to the appropriate authority. Registrars act upon official direction.

USA: National Center for Missing and Exploited Children (NCMEC) or NCMEC CyberTipline

UK: Internet Watch Foundation (IWF)

Reports must be submitted through our Report Abuse page. Our abuse team will review your submission and may request additional information to help verify and investigate your complaint.