Disabling Locks on Your Domain
A domain transfer lock is a security feature that prevents unauthorized transfers of a domain name to another registrar.
By default, this feature is enabled for all of your domains and you will not be able to transfer out your domain without first disabling the transfer lock from within your account. Once your domain is registered and active in our system, you will see this setting available in your domain name settings screen (if domain locking is available for your domain name).
To secure your domain, keep the update lock and transfer lock enabled.
Steps
If the Domain Transfer lock is showing as unavailable, you may need to Disable Private Registration and Disable Domain Update Lock first.
Select the Domain Names tab.
Select the domain you want to lock/unlock.
Within the Quick Overview section, click the Domain Transfer Lock tab.
Select Disabled from the drop-down menu.
Provide an answer to your secret question and click Change Transfer Lock
Forgot your security questions? Contact Support at 760-444-8674 or reach us via LiveChat
Once you have clicked Change Transfer Lock, you should see a message of the results and the lock being disabled
