How to Add or Update Your Tax ID Number

This article will walk you through the steps to add your Tax ID number (including VAT, GST, or TRN) to your account to ensure your business is not charged tax on future purchases.

Adding a New Tax ID Number

1. Log in to your account.

2. In the top right-hand corner, click on the Welcome dropdown menu and select My Account.

3. From the Billing section, select Taxes.

4. Select your type of Tax ID Number:

   1. European Union VAT (including UK)

   2. Singapore GST

   3. Moldova VAT

5. Select your country (except for Singapore and Moldova, which are automatically chosen based on the Tax ID type).

6. Enter your Tax ID number and click Submit.

To add more than one VAT number, repeat step 6. You can only add one tax ID per country. The tax ID must be from the country associated with the primary contact on your account.

Updating or Deleting an Existing Tax ID Number

1. Add the new Tax ID Number following the steps above.

2. Select the checkbox next to the old Tax ID number you wish to remove.

3. Click the Delete Checked button.

We require that you notify us of any changes to your tax registration status.

Need a Refund?

If you have a valid Tax ID number but were previously charged tax on an invoice, please open a support ticket within your account to request a refund.