This article will walk you through the steps to add your Tax ID number (including VAT, GST, or TRN) to your account to ensure your business is not charged tax on future purchases.
Adding a New VAT / GST Number
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In the top right-hand corner, click on the Welcome dropdown menu and select My Account.
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From the Finance section, select VAT / GST.
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Select your type of Tax ID Number:
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European Union VAT (including UK)
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Singapore GST
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Moldova VAT
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Select your country (except for Singapore and Moldova, which are automatically chosen based on the type).
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Enter your VAT / GST number and click Submit.
The VAT / GST number must be from the country associated with the primary contact on your account.
Updating or Deleting an Existing VAT / GST Number
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Add the new VAT/GST number following the steps above.
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Select the checkbox next to the old VAT/GST number you wish to remove.
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Click the Delete Checked button.
We require that you notify us of any changes to your tax registration status.
Need a Refund?
If you have a valid VAT / GST number but were previously charged tax on an invoice, please open a support ticket within your account to request a refund.