This article explains how to create a new email box in the Plesk hosting interface.
Steps
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Log in to your Plesk panel and click Mail
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Click Create Email Address
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Enter an Email address and uncheck Access to the Customer Panel if you do not want them to be able to log in to your Plesk subscription
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Enter a Password or let Plesk generate a strong password (be sure to click Show and save the password Plesk generates)
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Click OK
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You have successfully created a new email box. It should be accessible immediately