If you receive an email that appears to be from 101domain, use the checks below to confirm whether it is legitimate or a phishing/spoofing attempt.
Signs an email may be suspicious
1. The sender address is misspelled or “looks close”
Legitimate emails from 101domain will come from an email address that ends in @101domain.com.
Be cautious of “look-alike” domains that swap similar characters, such as:
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@1o1domain.com(uses a lowercase letter “o” instead of a zero). -
@1O1domain.com(uses an uppercase letter “O” instead of a zero).
2. It asks for sensitive information
101domain will never ask you to share sensitive information by email, including:
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Your account password (we do not store login passwords in a retrievable format).
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Full credit card details.
If you receive a message requesting this information, treat it as suspicious - especially if the sender address looks unusual.
3. It includes suspicious links or web addresses
Phishing emails often include links that take you to a fake website designed to steal your information.
Before clicking:
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Hover over links (without clicking) to preview the destination URL.
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Avoid links that look misspelled, shortened, or unrelated to 101domain.
For account access or identity verification requests, 101domain may send links from Persona (our identity verification provider).
Learn more in: Identity Verification Using Persona with 101domain.
What to do if you’re unsure
If you suspect an email is not legitimate:
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Do not reply or share any personal or payment information.
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Contact 101domain Support Team through a trusted channel (phone, LiveChat, or our official support ticket system) to confirm whether the message is genuine.