If your AI integration suddenly stops working, start by checking your API key settings in your my101domain.com account. Your API Key may have expired.
API keys have a fixed lifespan of 7 days to one year, depending on the option you selected when you created the key. If your calls are now failing, the key may have:
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Reached its expiration date, or
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Been revoked by your Primary Account User.
You should also confirm that the API key stored in your AI platform or automation tool is still an exact match.
If even a few characters are changed or removed (for example, during a copy‑and‑paste or configuration edit), the key will stop working immediately and all requests will fail.
API Key Expiration Periods can be set to:
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7 days
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30 days
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90 days
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1 year
How to resolve
If your key has expired, you have two options:
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If you have less than 10 API Keys, create a new API Key.
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If you have 10 API Keys, you will need to revoke an existing key (even if it is expired) and then create a new API Key.
You can only create a maximum of 10 API Keys.
In all cases, update your environment. Replace the old key in your application’s .env file or configuration settings (for example, the Authorization: Bearer [YOUR_NEW_API_KEY] header), then restart your services so the new key takes effect.