General Mail Client Settings

This article describes the general mail client settings for the Email Box Service.

Steps

  1. Verify your email and password is working correctly by accessing webmail (refer to Access Webmail instructions) .
  2. Please use the following settings to configure your mail client:

  • Many mail clients and apps will show the outgoing username and password as optional, for our services these are required.
  • Please be sure to fill them in or choose the option to "use the same as incoming."
  • Many email clients and apps autoconfigure outgoing settings to use port 25, which will not work.
  • If you are having problems sending emails, please review the outgoing port and security settings.

 

These are the recommended settings:

IMAP / Incoming Mail
Mail Server: mail.mailspot.info 
Username: <Full email address>
Password: <As configured in your account>
Security Type: TLS / STARTTLS
Port: 993
SMTP / Outgoing Mail
Mail Server: mail.mailspot.info 
Username: <Full email address>
Password: <As configured in your account>
Security Type: TLS / STARTTLS
Port: 465

These are the common email ports:

All connection combinations below are supported by our services, but if one is not working you can simply try the other.

ProtocolSecurity TypePortNote
POPNone110 
POPSSL995 
IMAPNone143 
IMAPSSL993Preferred setting for incoming mail
STMPSSL465Preferred setting for outgoing mail
SMTPTLS587