General Mail Client Settings
This article describes the general mail client settings for the Email Box Service.
Steps
- Verify your email and password is working correctly by accessing webmail (refer to Access Webmail instructions) .
Please use the following settings to configure your mail client:
- Many mail clients and apps will show the outgoing username and password as optional, for our services these are required.
- Please be sure to fill them in or choose the option to "use the same as incoming."
- Many email clients and apps autoconfigure outgoing settings to use port 25, which will not work.
- If you are having problems sending emails, please review the outgoing port and security settings.
These are the recommended settings:
IMAP / Incoming Mail
Mail Server: mail.mailspot.info Username: <Full email address> Password: <As configured in your account> Security Type: SSL Port: 993
SMTP / Outgoing Mail
Mail Server: mail.mailspot.info Username: <Full email address> Password: <As configured in your account> Security Type: SSL Port: 465
These are the common email ports:
All connection combinations below are supported by our services, but if one is not working you can simply try the other.
| Protocol | Security Type | Port | Note |
|---|---|---|---|
| POP | None | 110 | |
| POP | SSL | 995 | |
| IMAP | None | 143 | |
| IMAP | SSL | 993 | Preferred setting for incoming mail |
| STMP | SSL | 465 | Preferred setting for outgoing mail |
| SMTP | TLS | 587 |