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Domain transfers

Information on transferring domain names.

We support two transfer options

  1. Transfer a domain name to us from another registrar.
  2. Transfer a domain name from one account to another account.


Transfer domain from another registrar

Before beginning the process of transferring your domain to us, you will need to prepare your domain for the transfer. NOTE: Your domain can not be transferred if the domain contact information changed within the last 60 days, or it was registered within the last 60 days.


  1. Prepare your domain name(s) for transfer.
    • Ensure your WHOIS information is correct and accurate.
    • Ensure Private Registration referred to as Whois Privacy or Privacy Protection][is disbaled for your domain
    • Make sure your domain name is unlocked. 
  2. Submit and pay for your domain name transfer request.
    • If you have authorization code(s) (sometimes called EPP codes), enter here, during checkout, or later on.
    • You will be charged and your domain name will automatically be renewed for an additional year.
    • Configure your domain name settings during checkout and configure add-ons such as WHOIS Privacy and web hosting.
  3. Follow the instructions sent to you by email.
    • In most cases, unlocking and authorization code is all that is necessary and the process will complete automatically within 5 days.
    • If the process differs to transfer in your particular domain name, our system will inform you with clear instructions after you've submitted the request.

Transfer domain from one account to another

Looking to transfer a name already with us to another customer account in our system?  This process is free and only available for auth-code based transfers. Registration period does not get extended. For all other transfers, please contact our Support Team for more information. The transferee's information will replace your information on the domain name and they will have full control and ownership of the domain name. NOTE: This process is not reversible.


  1. Prepare your domain name(s) for transfer.
  2. Log in to your account and go to your domain name's settings.
    • Select Transfer to another account and retrieve your authorization code.
    • Give the authorization code to the transferee so they can complete the process.
  3. Once the transferee received the code, they will proceed just like a regular transfer on this page. They will not be charged for the transfer.
  4. You will be notified once the process is complete and the domain is no longer in your account.




Do I have to pay to transfer my domain name?

If you are transferring your domain from another Registrar, you will be charged for 1 additional year and your domain name will automatically be renewed for 1 additional year.


  • You cannot transfer a domain name within the first 60 days of the purchase date or the date of the last transfer.
  • Ensure your WHOIS privacy service is disabled before you retrieve the Auth code.
  • Ensure your WHOIS  information is correct and accurate.
  • Disable your domain name's Domain Update Lock.

I want to cancel my domain transfer?

If you want to cancel your domain transfer, please open a Support Ticket with our Support Team.

To open a support ticket you need to log in to your Account via the 'Sign In' link which is located in the header of your 101domain account at my.101domain.com. When you have signed in select the Support Center link where you can create a Support Ticket. 

My domain has expired, can I still transfer it?

If it is a New Domain (New gTLD) you have 40 days (Grace Period) in which to renew your domain without incurring an additional fee, during this period you can retrieve the authorization code. After this, you will be requested to renew your domain and pay a redemption fee to retrieve the code.

If it is a Country Code Top Level Domain (ccTLD), you will need to renew your domain first and then you can retrieve the authorization code.

Will the nameservers associated with my domain be transferred?

You are given the opportunity to set your domain’s nameservers as part of the checkout process when transferring in the domain.

If you do not specify the nameserver, the default DNS servers as provided by 101domain will be used and the change will take effect once the transfer is complete.

You may change the desired nameservers at any time by following these steps:

  1. Login to your 101domain account at my.101domain.com
  2. Select the Domain Names tab.
  3. Select the domain that you want to change nameservers for.
  4. From within the DNS Servers section click on Edit DNS Server.
  5. Change the name servers as required, leaving any of the fields blank will retain the original DNS server.

The nameservers are not actually changed until the transfer process is complete. If you wish to make an immediate change to the nameservers, you may do so with the Registrar you are transferring from.

Should you have any concerns about this at any time, please contact our Support Team via a Support Ticket within your account.

What happens to nameservers associated with my domain after the transfer?

After the domain is transferred, the nameservers are changed to the ones that have been specified in your account.

If you had child nameservers for your domain registered through another Registrar, you may need to register them again through your Account at my.101domain.com

For more information on how to make updates to your nameservers click here.

What is an Auth/EPP code?

The Auth-Info Code is a unique code generated on a per-domain basis and is used for authorization or confirmation of a transfer request. Some Registrars offer facilities for you to generate and manage your own Auth-Info code. In other cases, you will need to contact the Registrar directly to obtain it. The Registrar must provide you with the Auth-Info code within 5 calendar days of your request. The Auth-Info code is applicable to transfers of all New Domain Names, with the exception of .gov, .edu, .mil, .museum, and .int names.

Where can I find the Auth-Code for my Domain?

  1.  Log in to your Account at my.101domain.com.
  2.  In your account, click on the Domain Names tab.
  3.  Click on the domain name you want to transfer.
  4. In the domain management screen, go to the Domain Transfer section and click on Transfer to another registrar, the Domain Transfer Authorization Code screen will display.
  5. Enter the answer to the security question displayed and click the button.
  6. Your Auth-Code [Authorization code] will be displayed.

You will need to provide this code to the Registrar you are transferring the domain name to.


What is a Registrar Lock?

Registrar Lock also known as Domain Update Lock, prevents your domain name from being updated or transferred without you first unlocking your domain from within your account. By default, this feature is enabled for all your domains.

The domain locking service sets your domain name registered with us to Enabled status to prevent your domain name from being updated or transferred without you first unlocking your domain from within your account. Your domain can still be accessed in your account and renewed. Once your domain is registered and active in our system, you will see this setting available in your domain name settings screen (if domain locking is available for your domain name). 

To lock or unlock your domain, follow these steps;

  1. Login to your 101domain account at my.101domain.com
  2. Select the Domain Names tab.
  3. Select the domain you want to lock/unlock.
  4. Within the Domain Quick Overview section, click the Domain Update Lock tab and click the Enable Update Lock tab.
  5. Choose Enabled or Disabled from the drop-down menu, confirm your changes by selecting the Change Update Lock button, and you are all set!