How to Reset SWA Two-Factor Authentication (2FA)

SWA Plus and SWA Premium plans have access to the Cloudflare^® dashboard.

When two-factor authentication is set up, whether using Google Authentication, Authy, or any other Time-based One Time Password (TOTP) application, there is a backup authentication method. Should you switch or lose the primary device in which the TOTP application is installed, please refer to the Cloudflare article "Restore lost access to Cloudflare two-factor authentication". If your chosen TOTP application is Authy, refer to the Authy article "I forgot my password."

If a solution cannot be found, please contact our support team via support ticket, email, or by phone.