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Billing

This section covers the various questions you might have around billing. Learn how to edit your billing information, credit card information, make payments, payment methods available and where your invoices are stored.

  • How do I make payment for the domain(s) in my account?

    To make payments for the domain(s) in your account, follow these steps: Login to your 101domain account my.101domain.com. Select the Domain Names tab. Choose Renew from the bulk action drop-down menu....

  • I already paid for domain renewal but the expiration date has not been updated?

    For automated domain name renewals, the system updates throughout the day. You will see the next expiration date when the system is updated. Many International domain Registries do not allow for early...

  • My payment was declined, what should I do?

    To process your payment, follow these steps: Login to your 101domain account my.101domain.com. Select the My account button which can be accessed via the 'Sign in' link (top right-hand corner of the n...

  • What payment methods are accepted?

    We currently accept the following automated payment methods in US dollar: VISA, MasterCard, American Express and PayPal. For information on making a payment by bank check or wire transfer, please cont...

  • Can I pay with PayPal?

    Yes, you can choose PayPal as your form of payment at checkout. NOTE:  It is not possible to set auto-renew within your account with PayPal, this is only possible if you have a Credit Card on file wit...

  • How do I add a new credit card?

    To add a new credit card to your account, follow these steps: Login to your 101domain account my.101domain.com. Select the My account button which can be accessed via the 'Sign in' link (top right-han...

  • How do I edit my credit card information?

    You may change your credit card information on file at the time of paying an invoice. To change your credit card information any other time, follow these steps: Login to your 101domain account my.101d...

  • My card was charged twice?

    If your credit card was charged twice or you feel there was any overcharge to your account please open a support ticket as this is the most secure method of communication. To open a support ticket you...

  • Where can I find my invoices?

    To view a list of your invoice, follow these steps: Login to your 101domain account my.101domain.com. Select the My Account button which can be accessed via the Welcome drop down (top right-hand corne...

  • How do I cancel my domain?

    To cancel a domain name in your account please contact a  member of our Support Team. You can contact Support from your Account via the 'Support' link which is located in the header of your account....