Email account

Learn how to add an email account, assign domain names to your mailboxes, reset your password, setup your email on Smartphones and Tablets.

• How do I add an email account?

  You can purchase your email account at the time of purchasing your domain name, or anytime at a later stage: Select an email package that best suits your needs. We have 4 email plans to choose from. S...

• Can I assign mailboxes to different domain names?

  Yes, it is possible to assign mailboxes to different domains names within your account. To create/assign mailboxes to different domains follow these steps: Log in to your 101domain account at my.101do...

• Where can I adjust my email settings?

  To adjust your email settings: Log in to your 101domain account at my.101domain.com. Select the Website, Email & Security tab. Within the Purchased Website & Email Services section, click the Launch b...

• How can I setup my email on Smartphones and Tablets?

  Required parameters are: INCOMING SERVER IMAP server: mail.mailspot.info Security: SSL  OUTGOING SERVER SMTP server: mail.mailspot.info  Security: SSL These are the steps to configure your email on an...

• How can I setup my email client on Thunderbird, Outlook?

  Setup your email on Thunderbird: Follow the steps below to configure your email on Thunderbird. Step 1 - Choose File > New > Existing Mail Account. Step 2 - Enter your name, email address and password...

• How can I access my Web-based email account [Webmail]?

  To access your Web-based email account: Log in to your 101domain account at my.101domain.com. Select the Website, Email & Security tab. Within the Purchased Website & Email Services section, click the...

• How to check if my email is working?

  There are a couple of things to check to see if your email is working. Make sure your domain is active. Send yourself an email to your email address and from your email address to make sure they are b...

• How do I reset my password?

  To edit/reset your email password: Log in to your 101domain account at my.101domain.com. Select the Website, Email & Security tab. Within the Purchased Website & Email Services section, click the Conf...

• I am not receiving any emails, what is wrong?

  If you are not receiving any emails you should check the following: Your domain is active Your email quota is not exceeded You can check the mailbox storage you have used by logging into your mailbox ...

• Is there a limit on the attachment size?

  Yes, there is a maximum 20MB message size. An incoming message over 20MB will be bounced and returned to the sender. You will need to review your mailbox storage quota to ensure you have enough space ...