Domain transfers

Information on transferring domain names.

• Steps to transfer your domain name?

  We support two transfer options: Transfer a domain name to us from another registrar. Transfer a domain name from one account to another account. TRANSFER DOMAINS FROM ANOTHER REGISTRAR Before beginni...

• What is an Auth/EPP code?

  The Auth-Info Code is a unique code generated on a per-domain basis and is used for authorization or confirmation of a transfer request. Some Registrars offer facilities for you to generate and manage...

• What is a Registrar Lock?

  Registrar Lock also known as Domain Update Lock, prevents your domain name from being updated or transferred without you first unlocking your domain from within your account. By default, this feature ...

• My domain has expired, can I still transfer it?

  If it is a New Domain (New gTLD) you have 40 days (Grace Period) in which to renew your domain without incurring an additional fee, during this period you can retrieve the authorization code. After th...

• Will the nameservers associated with my domain be transferred?

  You are given the opportunity to set your domain’s nameservers as part of the checkout process when transferring in the domain. If you do not specify the nameserver, the default DNS servers as provide...

• What happens to nameservers associated with my domain after the transfer?

  After the domain is transferred, the nameservers are changed to the ones that have been specified in your account. If you had child nameservers for your domain registered through another Registrar, yo...

• I want to cancel my domain transfer?

  If you want to cancel your domain transfer, please open a Support Ticket with our Support Team. To open a support ticket you need to log in to your Account via the 'Sign In' link which is located in t...

• I want to transfer a domain from one account to another?

  You can only transfer domain names from one account to another account if both accounts are active.  The transferee's information will replace your information on the domain name and they will have fu...

• How do I transfer my existing domain to you?

  Unlike many domain name Registrars, we support domain transfers for nearly every kind of domain name in the world, whether it's a .COM name or something more complex. If we sell it, we can transfer it...

• Do I have to pay to transfer my domain name?

  If you are transferring your domain from another Registrar, you will be charged for 1 additional year and your domain name will automatically be renewed for 1 additional year. NOTES: You cannot transf...