The status of my domain name is 'Pending Approval', why?

'Pending Approval' status means that the domain name you have requested to register has been submitted to the Registry and is awaiting activation.

Some of the reasons why a domain may be Pending Approval:

• Custom name servers were selected and they are not responding.
• Contact information is incorrect.
• Contact information is incomplete.
• We may be awaiting additional action from the Registry.
• We may be awaiting additional documentation from you.

You may submit documents necessary to register your domain name in one of three ways:

1. Upload the requested documents to your Account at my.101domain.com after you have received a request from our system or from Support. 
   • To do this, click on the Pending Documents Required tab, then select the domain name which documents were requested for and proceed to upload your documents. These documents are then retrieved by us to complete the domain name registration.
2. Forward necessary documents directly to the Domain Support Specialist who requested documents from you; or
3. Contact your account representative to send documents directly to them.

Please contact our Support Team for further assistance.