I can’t remember my security answer?

If you can't remember your security question answers, please open a support ticket with our Support Team.

To open a support ticket you need to login to your Account via the Sign In link which is located in the header of your 101domain account my.101domain.com. Once signed in select the Support Center link where you can create a Support Ticket. 

Upon receipt of your support ticket the following documents may be required/requested:

1. Email request with your username if known or domain name.
2. Valid government issued ID.
3. Last 2 transactions on your account.
4. Letter of Authorization, printed on company letterhead.
5. Copy of your ID.
6. Documentation showing your position within the company.

The requested documents will be reviewed and further details may be required upon receipt.