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Steps to transfer your domain name?

We support two transfer options:

  1. Transfer a domain name to us from another registrar.
  2. Transfer a domain name from one account to another account.


Before beginning the process of transferring your domain to us, you will need to prepare your domain for the transfer. NOTE: Your domain can not be transferred if the domain contact information changed within the last 60 days, or it was registered within the last 60 days.

Follow these easy steps to transfer a domain name from another registrar:

  1. Prepare your domain name(s) for transfer.
    • Ensure your WHOIS information is correct and accurate.
    • Ensure Private Registration referred to as Whois Privacy or Privacy Protection][is disbaled for your domain
    • Make sure your domain name is unlocked
  2. Submit and pay for your domain name transfer request.
    • If you have authorization code(s) (sometimes called EPP codes), enter here, during checkout, or later on.
    • You will be charged and your domain name will automatically be renewed for an additional year.
    • Configure your domain name settings during checkout and configure add-ons such as WHOIS Privacy and web hosting.
  3. Follow the instructions sent to you by email.
    • In most cases, unlocking and authorization code is all that is necessary and the process will complete automatically within 5 days.
    • If the process differs to transfer in your particular domain name, our system will inform you with clear instructions after you've submitted the request.


Looking to transfer a name already with us to another customer account in our system?  Follow these easy steps:

This process is free and only available for auth-code based transfers. Registration period does not get extended. For all other transfers, please contact our Support Team for more information.

The transferee's information will replace your information on the domain name and they will have full control and ownership of the domain name. NOTE: This process is not reversible.

  1. Prepare your domain name(s) for transfer.
  2. Log in to your account and go to your domain name's settings.
    • Select Transfer to another account and retrieve your authorization code.
    • Give the authorization code to the transferee so they can complete the process.
  3. Once the transferee received the code, they will proceed just like a regular transfer on this page. They will not be charged for the transfer.
  4. You will be notified once the process is complete and the domain is no longer in your account.
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