If your credit card was charged twice or you feel there was any overcharge to your account please open a support ticket as this is the most secure method of communication.
Open a support ticket
- Login to your account.
- Open a support ticket..
- Select Billing for the subject and choose the domain name.
- Provide the invoice number in the Description, and the type of problem you are having.
Our Billing team will investigate the matter and process a refund if necessary.